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177: How to improve teacher observations with Craig Randall

The teacher observation evaluation process is supposed to improve teaching and learning, but research makes it clear that it doesn’t. In fact, it creates fear, which stifles teacher innovation and risk-taking.

Today I chat with Craig Randall about how ‘Trust-Based Observations’ changes that. 

  • Using emotional intelligence to build trusting relationships.
  • Focusing on strengths.
  • Eliminating evaluative grading of pedagogy.
  • Using a manageable observation form.
  • Committing time to make frequent observations of all teachers.
  • Listening actively during timely, reflective conversations.

Craig Randall is a Counselor, Coach, Teacher, Principal, Author, Trainer, and Consultant. 


Craig Randall received his Bachelor’s degree, yes in English, from the University of Washington, his Master’s in Education in Guidance and Counseling from Saint Martin’s University, and his principal certification from Western Washington University.

Counseling, Coaching, Teaching

Craig has worked as an elementary and middle school counselor, including one intense year in the classroom with students with severe behavior issues. In addition he has served as an academic advisor at the college level. He has worked as a collegiate basketball coach. He has worked as a teacher at the elementary, middle, and high school levels as well as in college.

Leadership and Consulting

And, of course, Craig has worked in the job of his passion and calling: assistant principal and principal. Craig has done his work at schools both in the US and overseas. Now, as the author of the book and founder of the business with the same name: Trust-Based Observations, Craig’s goal is to transform the world of teacher observation and evaluation. He is dedicated to training and consulting school leaders on the use of Trust-Based Observations, empowering them to build supportive relationships with their teachers, relationships which foster risk-taking, which in turn, dramatically improve teaching and learning.


Currently, Craig lives in the rainy but beautiful Pacific Northwest with the best educator he knows, his wife and new teacher mentor, Michele, and their just graduated high-school twins, Acalia and Craigo.

Twitter @TrustbasedCraig

LinkedIn Craig Randall

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