Navigating the Future of Education Technology with Optoma
Ben Brown Is currently Head of UK and Ireland for Optoma Ltd, having previously been head of market development for Promethean and the education businesses lead for Hewlett-Packard, Samsung and XMA in the UK. He has worked in the education technology sector for over 20 years and has developed a real passion for advancing the use of technology to support teaching and learning.
Now the Chair of Trustees at Astrea Academy Trust, he previously sat on the Board of Trustees at the David Ross Education Trust. Recently he has also been a trustee at the Tackley Education Trust. Ben has, throughout his career, looked at the challenges in education and how technology is best placed to resolve them, this has led to him working closely with the DfE as well as Academy Trusts such as ARK, Reach2 and United Learning.
Takeaways:
- Effective implementation of new technologies in education requires concise, easily digestible training materials for teachers.
- The duration of instructional videos should ideally range from one to two minutes to accommodate teachers’ busy schedules.
- Investments in technology during the COVID-19 pandemic significantly advanced the integration of digital tools in educational settings.
- The challenge lies not merely in providing technology but ensuring its effective utilization within educational frameworks.
- A focus on empowering teachers through tailored training is crucial for maximizing the benefits of new technology in classrooms.
- To foster engagement, technology must solve existing educational challenges rather than simply being used for its own sake.
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Transcript
If you're asking them to learn a new technology and understand that new technology, you need to get it into snippets that are going to fit their schedule.
Speaker ASo we try and create videos that are between 1, 2 minutes long.
Speaker ASo it's literally while the kettle's boiling and they have their coffee in the morning, they could just watch that video.
Speaker AIf it doesn't work well and they're not getting much out of it early, early on in the implementation, it's really difficult to turn that back on later.
Speaker AWe saw huge investment in technology over Covid and a lot of schools and colleges really move forward use of technology because they had to use it.
Speaker AI think we've got to be very careful.
Speaker AWe don't see that as an elastic band and we snap back out of COVID to actually we're in the classroom again.
Speaker AIt's not as important to use as much of the technology as we were in the past.
Speaker AFear of the unknown.
Speaker AAnd I think that's been technology's biggest challenge since we started to digitize has been people just don't.
Speaker AIf they don't know it, generally there is a fear of that, or at least a trepidation of using that technology.
Speaker ADon't let the things you can't impact or can't change really get to you.
Speaker ABut if you really want to take ownership of something, just try and expand that circle of influence so you can get out and do it.
Speaker BThat was Ben Browning.
Speaker BHe is currently head of UK and Ireland for Optima Ltd.
Speaker BNow he has 20 years in the education technology space and also has some experience as being part of the Board of Trustees for Educational Trust.
Speaker BSo this is a fantastic conversation about where these two worlds collide and his passion for education technology.
Speaker BHello, my name is Mark Taylor and welcome to the Education on Far podcast, the place for creative and inspiring learning from around the world.
Speaker BListen to teachers, parents and mentors share how they are supporting children to live their best authentic life and are proving to be a guiding light to us all.
Speaker BHi, Ben, thank you so much for joining us here on the Education on Far podcast.
Speaker BIt's always great to chat to somebody who's got, I think, a foot in both camps in terms of the idea of technology, which is such a big factor, obviously in this current day and age, but also with that real sort of idea of what education's about on the ground, which of course you have with your other hat on, as it were.
Speaker BSo, yeah, thanks so much for being here.
Speaker AYeah, pleasure.
Speaker ANo, I'm really looking forward to it.
Speaker AThanks for having me on.
Speaker BSo why don't we start with that kind of both sides of that coin, the idea of where that educational passions come from, but at the same time being able to deliver that with the idea of obviously what Optima does and the technology that's available for people.
Speaker AAbsolutely.
Speaker AAs I say, I think, you know, I've been working in education technology now for 25 years.
Speaker AI think it was always going to be education technology and my mum was a teacher and I don't think I was ever going to get away without having been engaged with their education at some point.
Speaker AAnd I think one of the key drivers for me was always how can we engage?
Speaker AI, I wasn't necessarily that engaged at school with my learning, not as well as I should have been, and that's partially my, my fault.
Speaker ABut how can we try and engage those children that maybe aren't as engaged as they are?
Speaker AAnd I've always looked at technology in that way and how can we continue to try and engage, gauge them?
Speaker AAnd through that the opportunity came up to become a governor at a local school in quite a deprived area of Northampton, Knitter, where I live.
Speaker AAnd I thought, you know, I should do this, I should give something back.
Speaker AI've been working in education technology, I should really try and give something back.
Speaker AAnd that was the start of my journey.
Speaker AAnd here we are sort of 10 years on in governance and I'm obviously now chair of trustees at Australia Schools and I, I still spend a huge amount of time trying to get back into that governance perspective and I would always encourage anyone who even has a slight thought that that might be for them to, to go and investigate it, because it's massively rewarding and I really get a huge amount from it.
Speaker ABut it also allows me to really understand the challenges in education.
Speaker AAnd I've always talked about technology shouldn't be there for technology's sake.
Speaker AIt's, are we solving the problems?
Speaker AAre we solving those challenges that we're seeing in the education sector?
Speaker AAnd can we really use technology to try and drive some of that change that's needed?
Speaker BSo why don't we start at that point, like you say about being engaged when you were at school?
Speaker BBecause I think we can all kind of relate to that, can all think back and think about those lessons that we loved, the lessons that we didn't.
Speaker BThe, you know, the overarching idea of I like school, but it was okay or something I just had to do.
Speaker BSo what do you think is maybe different now that would have helped you back Then you know, from a technology sort of standpoint or, or even I guess from that sort of educational standpoint, sort of knowing what you do through that governance idea.
Speaker AYeah, I think that's a really interesting point and I do think there has been massive change, massive change we've seen over well, 27 years since I was last at school and I was always a doer.
Speaker AI love the, if you looked at my sort of favorite lessons, you know, it would be sort of drama, technology, science.
Speaker AI did love maths, but again this is another major change we've seen.
Speaker AI was probably slightly on the, the autism spectrum and I think that was, was not recognized, wasn't even discussed back, back when I was at school.
Speaker AAnd so those kind of things that I got really into and really engaged in that, that was what really drove my concentration.
Speaker AWasn't necessarily as good when it was very much a written or a traditional teaching style.
Speaker AAnd I think there is much more understanding of those nuances to, to every child now.
Speaker AAnd I think, you know, when you're, when you're looking at your cohort and you're looking at send within a school, understanding and making sure that every child is getting the best education that they, they can within your school or within your trust is, is, is really important.
Speaker AI don't necessarily feel as though that was in place when, when I was first at school.
Speaker AAnd I think also some of the technologies that have been bought in so that ability to have devices, those devices engaging with a front of, a front of class device, well that's interactive, non interactive but, but, but yeah, you know, such a, such as those devices allow you to really be able to engage and do these things within what is a more traditional class environment and what I think that bring and allows more people to be able to access education.
Speaker AAnd I think we've got to be very careful.
Speaker ASome people are always worried is there too much technology.
Speaker AAnd I think the technology, if it's used correctly and that is part of your requirement, the challenges you're trying to solve, the technology is solving those challenges.
Speaker AThere can't be too much technology if it's doing the right job.
Speaker AHowever, if there's technology there for technology's sake or the key thing around training, you know, if people don't know how to use the technology then then there is obviously a real challenge there.
Speaker BSo why don't we go down that rabbit hole slightly a little bit.
Speaker BSo tell us a little bit in terms of what it is that as a company that you're able to sort of provide Schools with and, and how that works in the way that you've just, you've just explained and how that sort of training and understanding sort of fits in with that as well.
Speaker AYeah, I think that's a really good point.
Speaker ASo if I look at Optima, where I think we really are quite unique is most people, if you speak to them about Optima knows for a projection we're still a global leader in that, in that area and continue to be so.
Speaker ABut we've over recent years moved into interactive and non interactive flat panels and led.
Speaker AAnd because we were a little bit later to market with especially the interactive panels, we've not taken a view that we need our own educational software.
Speaker AWhat we've tried to do is make our panels work really well with what teachers are already using.
Speaker ASo in, in the main it would be a PowerPoint or Google Slides, Microsoft PowerPoint.
Speaker AWell actually just allowing them to be able to use the content and the, the lessons that they've been using for the past however many years, but just be able to enhance those and be able to work alongside those with the solutions on the panels is really, really important for two reason it's going to be a lot.
Speaker AYou're not having to train them up on two things.
Speaker AYou know, the technology is fairly intuitive, fairly simple to, to use but actually they feel comfortable because they're using those PowerPoint or they're using that, those Google Slides.
Speaker AThey have been for a long time anyway and I think the more comfortable you can make them feel with the technology when you're introducing them it to them, the better.
Speaker AI think the other thing that we would try and do is make sure the training's right as well.
Speaker ASo if we take you know, one of our key education customers, Potter, is a good one actually we, we do almost like a good, better best training.
Speaker ASo you have your, your beginners training and your intermediate, your expert training that's there.
Speaker AWell actually 75% of teachers just want the beginner one.
Speaker AThey just want to know I can connect my device to the, the panel at the front of Loom and I can engage with those, interact with them, save the work that I'm doing, share that with the class.
Speaker AThat's all I need to know.
Speaker ABut then you do get the other people that want to understand more, want to use more the functionality that's in there and when you sort of get up into that expert area, which we wouldn't probably do all in one day, but you might do that over a year's years worth of training, that's where you can start looking at things like Digital champions, which, you know, I'm a massive fan of, because actually, teachers like talking peer to peer around how to use the technology and they don't want to ask someone else because sometimes they feel as though, you know, am I looking a little bit silly asking this question?
Speaker AWell, actually, if it's.
Speaker AIt's.
Speaker AOne of your teachers is in the, at the staff room at lunchtime, they just come and give you a couple of minutes to show you how to do it.
Speaker AThey're much more comfortable in doing that than having to either reach out to us or try and reach out to maybe the partner they've worked with on the project to ask them how they're doing something.
Speaker ASo we find that really important.
Speaker AI think the last part of that is also, teachers are really busy, so if you're asking them to learn a new technology and understand that new technology, you need to get it into snippets that are going to fit their schedule.
Speaker ASo we try and create, create videos that are between 1, 2 minutes long.
Speaker ASo it's literally while the kettle's boiling and they have their coffee in the morning, they could just watch that video.
Speaker AIt allows them to be able to access the exact functionality they want to use and just watch a very quick video that can get them up to date.
Speaker AGoing and seeing a school or a trust or a college for just, you know, an hour a year and doing a bit of training, you know, you might get the odd person who picks up four or five points, but.
Speaker ABut normally they might take one thing away and it's more around that little drip feeding.
Speaker AThe ability for teachers to be able to learn, you know, that they do want to in the vast majority of cases, you just got to make it easy for them to be able to do so.
Speaker BAnd I think the thing that really strikes me is the fact that if you think about how young people learn and, well, how we all learn, but certainly young people, then you're interacting and you're learning in that same way.
Speaker BI've never seen a child decide I need to go on an iPhone course or how to use my tablet.
Speaker BIt's intuitive and they just learn and they chat to their friends.
Speaker BAnd then, you know, my kids come home and it's like, why are you doing it that way, dad?
Speaker BBecause you can just do this.
Speaker BSo this or whatever it happens to me and so I'm learning in the same way, you know, and it's not like I don't know about technology.
Speaker BWe're here doing it Doing a podcast over the Internet, you know, but there are certain things that they just do in their part of it.
Speaker BI think they're never sort of, oh, I need to learn everything.
Speaker BIt's what do I need?
Speaker BLike you said, what do I need now?
Speaker BHow can I do that and how can I expand?
Speaker BAnd that ongoing journey, that ongoing learning is just something which is just intuitive and part of what we need to do in.
Speaker BI think, because technology is changing all the time, it means that we're never, we're never sort of scared that it's moving on.
Speaker BI've got everything and now it's going to all change.
Speaker BAnd like I say, if you're sort of adapting to what you're doing with the base level of what everyone's doing already, then that's brilliant and then you're able to kind of change and enhance from there as well.
Speaker BAnd it makes perfect sense.
Speaker BBut I think in the educational climate of we've got, you know, training days that we've got to do and get all these things done, that there is, there is a mindset and I guess that sort of comes from the, the leadership and like you say, from governance and that kind of thing as well, sort of setting the tone of how that might work.
Speaker BAnd this is like I was saying at the beginning about the.
Speaker BThat sort of both camps there is the fact that you can say, well, I understand this, this is how it works and this is why it works.
Speaker BAnd, and I guess maybe those are some of the sorts of conversations that you're able to share.
Speaker AYeah, absolutely.
Speaker AAnd I.
Speaker AOne of the things that ultimately was, you know, we know the technology when we're putting it into education is for teachers, but we need it by teachers as well.
Speaker AWe're always taking feedback, we're always taking feedb.
Speaker ANo, training on all technology is absolutely key.
Speaker AWe're always taking feedback.
Speaker AAnd all of our customers, when they've had training sessions, you say inset day is the classic.
Speaker ASo you sit there, we'll get an hour from 3 till 4 o' clock on an inset day when they've already had their safeguarding, their prevent training, health and safety training, they've got so many things going around their brain that time.
Speaker AWe can't expect that to be their 1 focus on the technology for the, the whole year.
Speaker ASo we've really listened to that.
Speaker AAnd whilst we'll still do those sessions, obviously, and we support all of our customers, you know, training from, from us is, is part of what you get when you buy an Optima product.
Speaker AWe will train you on it.
Speaker AIt's absolutely key.
Speaker AI think it a lot, a lot of people don't understand how important it is.
Speaker AIf people don't use the technology, don't interact with it and, and get the most out of it and see the real value, they're not going to use that technology.
Speaker AAgain, why would they buy out.
Speaker AI wouldn't expect them to buy our technology if they weren't getting the most out of it.
Speaker ASo what we're trying to do is always get feedback from teachers, but not only teachers as well other people in education and say leadership teams or the IT teams.
Speaker AWe try and take as much feedback from them on the things that have worked.
Speaker AMaybe not even around an Optima project previously could have been, could have been anything else, could have been their devices, could have been the, the previous technology that had front of the class but listening what's really worked for them and then try and build around that because it's so important that we get that right.
Speaker ABecause if they don't use it, if I say very quickly, if it doesn't work well and they're not getting much out of it early on in the implementation, it's really difficult to turn that back on later on down the line.
Speaker ASo we do try to take as much feedback from the end users as possible because that's where you get a successful project.
Speaker AIt's interesting now as you say from a governance perspective, it's almost the first, you know, wherever I've worked the technologies they might invest in a different technology they might do that's, you know, that's absolutely fine.
Speaker AFirst question is always have we got the training to support its implementation?
Speaker AFrom my perspective, because we haven't.
Speaker AI'm going to push back and I want to make sure that that is part of what we're getting because I think it's actually incumbent on the technology companies to, to, to offer that training.
Speaker AI mean I'm quite robust about it that whenever we sell any of our technology into education we are content contacting them over the, over the next sort of month or two to say, look, you know, we noticed we haven't got any training booked in you we want to come and do that.
Speaker ACan we look at when we would best be able to do that or can we set up a portal where you can access it online?
Speaker AWe don't want you to be without any training because actually one that could never negatively impact us as a, as a business.
Speaker AFrom a business perspective, from your side, I don't think you're going to get the most out of your investment.
Speaker AAnd that's what we're, we're here to try and make sure that you do.
Speaker BAnd, and I really liked when you said about those sort of one or two minute videos, because it's what we all do as well, isn't it?
Speaker BOh, I, I remember them saying something about something or I know this is possible because I've seen someone use it in the past.
Speaker BI just need that quick answer, you know, like say, whether it's plugging this lead into here or connecting this or whatever or whatever it happens to be.
Speaker BAnd I think having that sort of like say the old school in traditional ways of, of having the training, because that's the way schools still work.
Speaker BBut actually then I can find this now, the ongoing conversations, the ongoing support and I think, I think people sort of expect that now a little bit more.
Speaker BBut I think like say both sides being aware of it from a company point of view and a relationship point of view, because I think that's the key, isn't it?
Speaker BBecause they might have a certain amount of technology that's going on, but it's sort of how can we expand that if we want to, or how can we make this work in, in other ways as well?
Speaker BAnd I think once you kind of have that relationship going, I think certainly for me, as, as the technology becomes more and more important in my life, I want to be sort of feel comfortable that the people that I'm dealing with have got my back and I think the ethos as well, which is why I always love these conversations.
Speaker BBecause, you know, you can go to the website and you can learn all these things, but when you hear there's a real person behind it who's got the passion for education and they sort of really know what they're doing, you sort of think, well, I want to support them, to help them support what they're doing in other places and all that kind of thing as well.
Speaker BAnd then, and then you get that human interaction which is what people worry about with technology, but I think it highlights it in some ways as well.
Speaker AYeah, it's, it's quite interesting because we, we, we were looking at how are people going to access it.
Speaker AAnd obviously the first thing that we, we looked at was actually where are they going to watch what teachers going to do.
Speaker AAnd, and when we spoke to them, they're like, we go on YouTube normally, so what.
Speaker AThe first thing we made sure about our videos, they're obviously available via our website and the training that we're doing but actually we make them available on YouTube because people just go onto YouTube and, and, and, and search for something.
Speaker AAnd the interesting thing from, from me, Tik Tok's where people go and what, that's where they go and find out how to do something.
Speaker AI want to do this, how do I do it?
Speaker ATik Tok will be where they find it probably.
Speaker AAnd I'm not really a user, probably does show my age a little bit.
Speaker ABut, but, but I think that we need to be fully aware all times where are people trying to access this?
Speaker ASo I think it's great we're building out what we do around that.
Speaker ABut we've got to be really aware of where, where the technology trends are going because if we're not, you can do all the videos you want, but if no one can find them and doesn't, doesn't know where they are, actually they're pretty, they're pretty pointless.
Speaker ASo we've done that around the YouTube and that's been really successful for us actually.
Speaker AAnd it's really allowed teachers to be able to easily access any of the content that we produce.
Speaker ABut we've got to be aware that actually where that might be the right place now doesn't necessarily mean it's going to be in a few years time.
Speaker ASo again, technology always changes, but those platforms are where people consume their, their learning and their knowledge is constantly changing, exactly the same as in education.
Speaker ABut there's these, these platforms are constantly changing and looking at how we can best deliver that, the learning out to people is really, really important because it's been one of the biggest, the biggest challenges for technology is look, you can get the technology into, into schools, into the classrooms, colleges, universities, and get it in there.
Speaker ACan you get it being used?
Speaker ABecause that's where you're really impactful and do really buy into that.
Speaker AIt was really interesting over Covid actually we saw a huge investment in technology over, over Covid and a lot of schools and colleges really moved forward with their use of technology because they had to use it.
Speaker AIt wasn't a question of oh, do we know you?
Speaker AYou?
Speaker ALook, we've got, we've got to provide these remote lessons.
Speaker AWe're going to have to use the technology front of class.
Speaker ATechnology that could interact so the, the students could see what was happening at home as it was actually happening in the classroom.
Speaker ABeing able to engage with that content.
Speaker AI think we've got to be very careful.
Speaker AWe don't see that as an elastic band and we snap back out of COVID to Actually, we're in the classroom again.
Speaker AIt's not as important to use as much of the technology as we were in the past because I actually think there was a huge amount of positive work done over Kobe where people were far more engaged, far more engaged because they were using more of that technology.
Speaker AThat was obviously a massive investment from a government around that time.
Speaker ABut that investment's not there now.
Speaker AAnd now we're sort of five years on.
Speaker AYou know, the, the technology is getting to an age of, well, actually, are we going to start replacing that or actually do we need to replace it?
Speaker AAnd I think that's a big risk for us as technology companies.
Speaker AIf we've not made sure that people are using that technology, you know, are they going to reinvest in it?
Speaker AAnd that's why, you know, I'm so passionate about making sure they are getting the most out of their investment.
Speaker AIt's really important.
Speaker BYeah.
Speaker BThere are two things that really strike me there.
Speaker BThe COVID thing I find fascinating because I like you, was just thought, well, the world's changed overnight and education had to change overnight in so many ways.
Speaker BAnd there were obviously positives and negatives to all of those things.
Speaker BBut I think the technology side of it and it suddenly being in foot, I think first and foremost in the front of everyone's mind, you know, and there are obviously people that didn't have access and that's sort of a whole different sort of conversation in some ways.
Speaker BBut the fact that it was, we can now do this and there are many people who were doing it who wouldn't have done it before.
Speaker BAnd I thought it would kick on, but actually there was such a big.
Speaker BBut now we need to get back to normal.
Speaker BAnd it kind of almost went further back than they were before as well.
Speaker BAnd I'm.
Speaker BWhat I'm hoping is, is that this sort of conversation that we're having now maybe is what people are starting to think, is that, oh, well, we kind of got back to normal.
Speaker BWe sort of set the.
Speaker BSet our base level in education returned to what it was.
Speaker BBut actually we're maybe missing out on what the advantages were when we were doing that.
Speaker BAnd once we start to sort of understand that and we can then start to set our stall out.
Speaker BWe're doing this because we want to, not because we had.
Speaker BMaybe we'll sort of make inroads a little bit faster again as we move forward.
Speaker AYeah, I think that's a really interesting point.
Speaker AI think if we look at some of the key areas.
Speaker ASo if we look at government and what they're sort of key, key folks.
Speaker ASo, so massively so attendance.
Speaker ABut also the word we keep hearing from new government around education is belonging.
Speaker AAnd I think that if we look at that, look at that.
Speaker AYou know, a lot of children were using all this technology and really felt engaged with their learning through using that.
Speaker AUsing that technology.
Speaker AAs I say, we are in a very digitized world.
Speaker AWe need to be a bit careful and I know there's especially around mobile phones which a lot of people have got very differing views on around how.
Speaker AHow they can be used and we are turning into a sort of.
Speaker ARather than growing up playing, we're growing up on our phones, you know, even as young children.
Speaker AThat's been seen now and is that right?
Speaker AIs that the right way of what we should be encouraging?
Speaker ASo I think you need to be careful around the use of technology.
Speaker ABut actually a lot of children felt really eng.
Speaker AIn their learning during that.
Speaker AThat during COVID and now we've come back out of that.
Speaker AIt's been really difficult to.
Speaker ATo drive back attendance to where it was prior because aren't necessarily seeing the same uses of technology and, and that kind of bond with school was.
Speaker AWas gone with the parents a little bit.
Speaker AWell, you know, I had the children at home and they learn absolutely fine whilst they're here and it's been a really difficult one to try and get a children back into school to the same extent as they were before.
Speaker AI think we, I think we're just starting to crack that now and really starting to see that happening.
Speaker ABut I do think the real engagement that technology gave a lot of children wasn't so much there when they went back and I think whilst we want to be careful because we want them to.
Speaker AYou I said when I was engaged in education was when I was doing something.
Speaker ASo we want them to actually be doing things and having experiences all the time.
Speaker ABut I do think technology does bring something to a.
Speaker AA generation that I was already native when they come to school.
Speaker AI think it's important we don't just ignore that and feel that well actually we'll go back to where we were previously and you know, the technology will come down, come down the line.
Speaker AI think it's a very difficult, a very difficult problem to crack.
Speaker ABut I do think technology does play a part in that because the generation we're seeing in school at the moment definitely are digitally native and like to access learning in that way way.
Speaker BYeah, and I think it's where the attendance thing is a really difficult one, isn't it?
Speaker BBecause like you said, engagement is probably the key thing, rather than attendance and attendance being unphysically in this space, as opposed to if, if they not, if the child is not attending, as it were, in that traditional sense, but they are engaging elsewhere for whatever reason that happens to be, then that's better than just the negativity of not attending.
Speaker BAnd, and there's probably a whole series of podcasts based around that.
Speaker BBut, but it's, I think, I think it is a key thing and it's, is how we sort of look at these sort of middle areas of kind of does it have to look in what school classrooms used to look like?
Speaker BTechnology can change how that works.
Speaker BThe needs of children are changing based on the modern world and also the way that we're interacting as well.
Speaker BSo this sort of blend of how education and learning looks in the traditional sense, in the more kind of personalized learning, in the way AI is revolutionizing what's possible.
Speaker BBut like I say, within the same safeguards and all those things as well, I hope that these sorts of conversations, and at all levels, like I say, whether we're talking to ministers, whether we're talking to companies, whether we're talking to young people in schools, we can find a way of everyone being supported in the way that they can.
Speaker BBecause I think we have the opportunity to do that now in a way that we were never able to do before.
Speaker AYeah, I, I think you're right, actually.
Speaker AAnd when, when we look you, it's interesting you talk about that engagement.
Speaker AI think that's, that's absolutely key because interesting when you go into a classroom in a school and actually it's not that there's bad behavior in there, but are the children actually engaged in their learning or are they just playing around with a pencil at the front?
Speaker AAnd I think, and I go back to that sort of individualized learning, some people just access content better digitally than they do on a piece of paper.
Speaker ANow, whilst we absolutely still need children, writing and being able to read is essential to all learning.
Speaker AI mean, it is the access to being at education, is being able to read.
Speaker AI think all these things are really important.
Speaker ABut you can't just say to some, well, actually, you know, we're not going to give you the ability to be able to access stuff digitally when that is that the, the best or the easiest way for them to be able to do so.
Speaker ASo I think it's really important we try.
Speaker AYou know, the first one's getting people into school as we sort of say, great We've got all the children in.
Speaker AAre they now engaged in their learning?
Speaker AAnd I think, you know, you, you also mentioned AI there, and I think that's another really interesting one because there's so many.
Speaker AYeah, there's a million discussions going on at the moment around AI and education and the positives or negatives of it.
Speaker AI obviously saw some stuff around Gemini and we're doing a lot with our developer and around our panels around AI at the moment.
Speaker AAnd how can you potentially use AI to make it much easier to.
Speaker ATo deliver a bespoke education into, into the classrooms?
Speaker ABecause, as I say, every class is different, every lesson is different.
Speaker ASo even if you've got the same plan, that doesn't mean the lesson is going to follow the same journey.
Speaker AAnd I think that's where I can, can come in useful because actually it very quickly can allow you to create content, allow you to create like a scheme of work for a class that maybe has gone in a different direction to how you thought that was going to go from a previous experience.
Speaker ASo I think, whilst I absolutely think we need to be careful with AI, I think it does bring opportunity, but it's just, again, it'll be back to that education and the training on how to use it to get the positive impacts out of it, rather than be a bit.
Speaker ALet's not be scared of.
Speaker AIt's here, so let's not be scared of it.
Speaker AI think we need to embrace it.
Speaker AI think we need.
Speaker AIt needs to be managed and we need to be very careful of the challenges it could bring.
Speaker ABut actually, let's find out how it can really make a difference.
Speaker ACan it really help us in delivering a better education to our children?
Speaker AI don't think ignoring it is going to be the right way of doing that.
Speaker AI think it's about embracing it and finding the best ways to embed it into our education system.
Speaker BSystem, yeah, I completely agree.
Speaker BAnd I think, you know, we are in a modern world, you know, and while the reading and writing is incredibly important, it's right at the front of everything that we do.
Speaker BUnderstanding that the first thing a child is going to do is then go to ucas and put things online or they're going to go to college or they're going to have an interview which is over zoom, or whatever it happens to be.
Speaker BThere has to be an understanding of how all that fits and why it means.
Speaker BAnd, you know, we don't still ask children to say, you're not allowed to use Google.
Speaker BThe library at school doesn't have the information you need, could you go into the town centre and then find all that information?
Speaker BOf course that now becomes part of it and AI is just in my idea anyway just a continual implementation of how that works in a more personalized way and more supportive way depending on how you're going to be using it.
Speaker BAnd so I think the fear of the unknown is what makes people obviously really scared.
Speaker BAnd I agree with you.
Speaker BThe engaging with it and understanding it and the training and, and putting it in the heart of what you know in a way that you want it to be is going to be a sort of a really positive outcome then like say rather than that kind of oh no, we can't go there because the, the world's going to end because we don't know how it's going to end up.
Speaker ANo, I think you're absolutely right.
Speaker AI think we say around the fear, that's what it is, the fear of the unknown.
Speaker AAnd I think that's technology's been technology's biggest challenge since, since we started to digitize has been people just don't if they don't know it generally there is a fear of that or at least a trepidation of that of using that, that technology.
Speaker AAnd we, we still now there's very little digital training in teacher training and so and that's been sort of one of the, the more amusing things when you go go in especially in a primary school.
Speaker AWell the, the youngest teacher's got to be the technology expert because you know they're the youngest one they must be engaged with it.
Speaker ABut when they're, they've been taught to te very little digital in there so they actually come in just, just wanting to be able to try and teach.
Speaker AThey're scared enough about you know, am I, have I, you know, have I learned the right things?
Speaker AAm I going to be a good teacher?
Speaker AYou know, they're more worried about that and yet we're trying to force the digital on them where there's been no training.
Speaker ASo I do, I do think there probably is something that can be done done there around trying to bring more digital into that, that, that teach training.
Speaker AAnd I think as I say I think think there is a lot of look work being done at the moment.
Speaker AYou know, Google have done a lot around Gemini etc around sort of the AI and trying to take that fear out of it and embrace it and allow the, allow teachers to be able to explore it without worrying that it's going to cause an issue or not actually go as well as they thought I think you just need to take that fear out of it.
Speaker AAnd it's exactly the same as the same with fear, front of class, technology, you.
Speaker AI think the first job for us is we want the teacher to know how to use that technology better than their students because that what's, that's what creates the fear.
Speaker AIf they ever feel as though they're in a situation where actually the students probably know stuff better than them, that's where they become a bit more reticent to.
Speaker ATo engage.
Speaker BYeah, it definitely has to be a learning journey together, I think, you know, and that just changes the atmosphere of a classroom as well.
Speaker BI mean, we've had great conversations about that over the, over the years.
Speaker BSure.
Speaker BWith both of your hats on the.
Speaker BThe cost of technology I find fascinating because there are some points of view which are kind of, we'd love to do this, but we can't afford it.
Speaker BThere's just no money in anything at the minute.
Speaker BAnd then there's the other side, which is we haven't got the money to do it now, but how can we find it?
Speaker BAnd you know, these can be large investments because we're talking about multiple classrooms, we're talking about multiple setups and maybe multiple devices in an ideal world of you'd like to have as opposed to maybe what you're trying to do.
Speaker BSo how do you sort of navigate that from sort of the business side and also from that sort of governance side of being able to say, right, okay, what are we trying to achieve here?
Speaker BWhy are we trying to do it?
Speaker BAnd how do we actually find a way of making that a reality if that's indeed where we want to move forward to?
Speaker AYeah, that's really interesting question.
Speaker ASo obviously in, in the UK we're a very mature market when it comes to technology.
Speaker ASo actually that, that maturity means that there is a larger scale of deployment of technology within education, which has driven down the pricing, being very honest, pretty much across all technologies that prices driven down as it's more commoditized.
Speaker ASo hopefully that makes these things more affordable.
Speaker AWhether it's front of class, whatever the technologies they're investing, it makes it more affordable for education.
Speaker ABut we do know that budgets are one of the most challenged areas in education.
Speaker AI mean, the.
Speaker AI'm always amazed at how well at Australia our team managed to.
Speaker ATo get every single penny out of the budget and get every single.
Speaker AAnd I mean, the government also drive, you know, you must have a surplus to.
Speaker ARight, so we.
Speaker AYou have to find a bit of a surplus.
Speaker AYeah, you can't be overspending.
Speaker AYou know, you need your reserves there, but you've still got to deliver.
Speaker AYou know, we should be aiming, everyone should be aiming to deliver an outstanding education with the, the budgets that are there.
Speaker ASo I think from a technology perspective, we need to make sure that our technology adds value, real value, as in it can, it can help as part of a solution.
Speaker AAnd I'm, I'm very careful not to say, right, just buy a bit of technology.
Speaker AIt's, it's definitely no silver bullet to delivering a great education.
Speaker ABut I think if it can be part of the, your education delivery, it adds value to, it engages students, gets students into school, allows teachers to be able to teach and deliver a really engaging lesson, then I think we need to make it affordable.
Speaker AThere are a number of ways to do that.
Speaker ASo actually Department for Education have changed obviously around leasing technology, whereas I totally understand what you're saying around if you wanted to roll out the whole school and go back to the training bit, a little bit here.
Speaker ASo if you're trying to roll out a whole school, especially a secondary school, and you're talk 80 classrooms, that's a massive investment they've got to make to do all of those 80 classrooms in a single hit, if that's how they're going to do it.
Speaker AAnd if you're not going to do it in single hit and then you've not got the, you've only, you've got different technologies in different classrooms, you've got the training issue again.
Speaker ASo what am I going to be using today?
Speaker AAm I going to be using, you know, this optimal or a, another panel?
Speaker AAnd I think, you know, there's a couple of ways to do it.
Speaker ASo, so first is around that financing.
Speaker ASo actually can, as a, as a, do you need to own that device?
Speaker AAnd I think actually in education it's one of those areas where they still feel, you know, we need to buy the device that we've got to buy whatever the piece of technology is, we have to buy it.
Speaker AAnd they're not really moved into as a service, that kind of rental or as a service market, which is quite strange when you think, you know, we talked about mobile phones earlier.
Speaker AYou know, very few people actually buy their mobile phones anymore.
Speaker AIt's part of a, a service that you service you get.
Speaker ASame with broadband, same with everything else.
Speaker AAnd, and I think, I think that ability to be able to do that.
Speaker ASo actually look at what technology you want to deliver.
Speaker AYou know, what technology you need in your school to be able to have the right solution, deliver.
Speaker AAnd then you know, do you have to own that technology or actually is it, is it better for you if actually you, you took that out sort of as a service, a lease, a rental, however you, you wanted to position it.
Speaker ABut the changes by the DfE to allow up to five year leases has really opened that up.
Speaker AWhen you come to talk about front of class technology as it probably was back in the day.
Speaker AAnd I think the other area is, you know, one technologies we've been working on is, is Hive.
Speaker AWe've got a box called Hive, which actually means you can change your 25% of whatever it was, 20 panels, you know, so 25% of your estate actually Hive just will turn the rest of your panels, whatever they are, into an optimal panel.
Speaker ASo actually you don't need to do that.
Speaker AYou don't need to get rid of some technology that maybe is still functioning really well as a piece of hardware there.
Speaker ABut you want to upgrade the Android on it or you wanted to have the same experience in every single one of the, the classrooms.
Speaker AHive Manager allows you to be able to do that.
Speaker ASo I think it's again, it's incumbent on the technology companies to try and make the technology afford affordable.
Speaker AIf you, if you're creating technology that is really going to help schools and, and drive forward the educational delivery within those schools, it's, it's incumbent on us to be able to make that affordable and find ways for, for schools to be able to invest in the technology, especially here.
Speaker ABut you know, many times before is, is focusing on how can we make it as affordable as possible for, for schools to be able to access the technology.
Speaker BAnd I think as well, when you sort of see that full circle, if you can see your end result of your lesson being this is what it looked like, this is how the engagement was done, this is how everyone was taking part in that lesson.
Speaker BAnd then that technology was integral to how that was then we definitely want that as opposed to, to.
Speaker BI'm putting my hand up in the meeting saying yes please, could we have another whiteboard or however basic you want to look.
Speaker BAnd, and, and it's seeing like say all sides of that and how all those conversations fits in and, and, and even like say the leasing idea.
Speaker BYou know, I remember the, the Granada and radio rentals.
Speaker BI mean when I was younger we were never going to be buying a telly.
Speaker BIt was all about that for exactly that reason.
Speaker BAnd despite, I think especially as technology is moving on a little bit like we talked about before, if you're buying into a company in an ethos, in a way of working, working and it's because you know that actually by the time you've bought this, this device right outright, there's going to be another one that you probably want already.
Speaker BThen like I say, you start wasting a lot of money then or you get, you were right at the forefront of where you wanted your technology to be and now you're sort of at the back end of it and you're not able to then go around that cycle.
Speaker BSo that continual understanding of that we're developing and learning and working together as a, is a community of people wanting to support education.
Speaker BLike, like I say, within that sort of technological, technological world as it were, I think is a really important factor.
Speaker AYeah, no, I totally agree.
Speaker AAnd I think, you know, it's, it's really important that you work collaboratively.
Speaker AIt always has.
Speaker AYou know, I always, I always look at these things and it's always around partnerships where you get the best outcomes are.
Speaker ALook, you know, as a technology company we want to sell our technology, that's the thing.
Speaker ABut actually the best outcomes are where we work in partnership and we look at what, what are your challenges, how are we going to solve those?
Speaker AWe think these are the technologies that will do that, the best job of that.
Speaker ALet's, how are we going to implement that, you know, timescales, what that's going to roll out is going to look like, how are we going to provide the training on it?
Speaker AIf you sit down and go through all of those areas, you're leaving very few gaps that it could fall down.
Speaker AAnd I think too often people are too worried about just well, let's just get the technology out the door and we'll worry about down line.
Speaker AIt's very risky.
Speaker ABad experiences are much, much worse than if you've, as I say, work closely, worked in partnership with someone and are able to deliver a really value added solution, a bad experience.
Speaker AYou're not going to get the chance to do that again.
Speaker AI think, you know, there's always challenges and, and I think if you, you know, again, if you're working closely with someone in a partnership, well, you work through those together I think.
Speaker ABut I think sometimes that can get lost a little bit and people are just worried about that.
Speaker AAnd the initial, we just need to, you know, get, get the sale, get the, the technology out the door.
Speaker AAnd I think that's a dangerous, dangerous game actually because I think it's more important to make sure that the experience is positive and the value I'VE talked about a lot.
Speaker AThe value of the technology is seen by the, by the education establishment and if they don't then there's more of a challenge down the line.
Speaker AI think it's really important that partnerships are built in all of these kinds of.
Speaker BYeah.
Speaker BAnd, and it just reminds me one of the questions I ask, you know, is there a teacher that you remember or an education experience that you remember?
Speaker BAnd the reason I just suddenly thought about it there is the fact that the answer to that often from people is I remember how I was made to feel or the, the, the teacher saw me or whatever that happened to be.
Speaker BIt's never.
Speaker BThis teacher taught me how to do two plus two in the best possible way.
Speaker BAnd I think technology is the same sort of thing as I, I don't remember exactly what brand that whiteboard happened to be but the way I used it and what I felt from it, it made all, made all the difference.
Speaker BAnd yeah.
Speaker BSo I, I just suddenly struck me that it's always about the way you feel about it and what you're able to do because of it rather than the actual thing itself.
Speaker AIt is.
Speaker AYeah.
Speaker AIt's quite interesting.
Speaker AYou talk so the, my first ever head teacher.
Speaker AI remember my first day at school which sounds crazy 4 years old but I remember and it was Mr.
Speaker ACrozier was my first ever head teacher and he, I, I lived quite close to the school, literally two doors and down from, from the school and every morning when I'd walk up I'd be the first person at school pretty much.
Speaker AWell my mum was a teacher.
Speaker AShe wasn't going to let me be late so she got sent me up there first thing in, in my shorts.
Speaker AMiss School, School top for the first day and every single day meet me at the door every single day and say no pints of milk today Mr.
Speaker ABrown and shut the door on me and, and it still sits with me now.
Speaker AThat was my first ever experience and I, I still laugh about it, laugh about it now.
Speaker AIt was a, it was yeah it great ed teacher and you know he really nurtured.
Speaker AIt was a small school, probably only 30 odd children but he, he, he really nurtured the, the, the people there and, and he didn't feel like you were going to school as I had a very positive experience at primary school and I think he had a lot to do with that.
Speaker ASo yeah, it's, it's sometimes it's, you know I mentioned it earlier and they were using that word a lot belonging.
Speaker AYou felt you belonged there because you know, he made you feel very comfortable in, in, in, in his school.
Speaker BYeah.
Speaker BAnd, and you can, you can see the parallels, can't you?
Speaker BBecause like I say, understanding that and bringing that into the job that you do, when you're sort of responsible for so many people and so many opportunities and the same sitting on, on a panel in the governance, you're sort of able to say, but this is what we're trying to do.
Speaker BThis is what we want to be able to do for all of those reasons as well.
Speaker BAnd it doesn't have to even be a specific conversation about that.
Speaker BBut I think you inherently know this is what's right for you, and it feels like it's the right thing to do.
Speaker BAnd then all those conversations and the decisions can stem from that, but it's from a rarely a really sort of human positive place.
Speaker BAnd I think that can only then sort of produce positive outcomes.
Speaker AOh, I, I, I, I totally agree.
Speaker AI think, I like, I think if I will try and be very positive, I think, I think it's a really important thing for me.
Speaker AI think I work better, I think I deliver better outcomes.
Speaker AYou know, whether it's educationally or, or within a business.
Speaker AWhen I'm feeling, and I'm, I'm being positive, I think it's very easy to, if you're feeling negative, to make negative decisions.
Speaker AAnd I try not to do that, try and be positive.
Speaker AAnd I think, you know, maybe that, maybe that does come from, you know, my first experience in education because there was always a smile and it was always very positive and, and very engaging when I went there.
Speaker AAnd I think maybe that's it, maybe that's what's driven how I am very, very much now in, in both my a, from a business perspective, but also from, yeah.
Speaker AWith, with my trustee work.
Speaker BYeah.
Speaker BIs there a piece of advice you were ever given or a piece of advice you might give your younger self now looking back as a more mature Ben, shall we say that maybe with that sort of education hat on.
Speaker AYeah.
Speaker AI can't really get away with that with the gray in my beard now, can I?
Speaker ADefinitely want to chill, but no.
Speaker ASo I, I think if I tell you one of the things I, I always, always, always keep in mind.
Speaker AOh, I, I talk about being really positive and I, I think it's in, I used to let a lot of things affect me when I was younger.
Speaker AThey're out of my control and I don't now.
Speaker AI'm always, I'm always very positive and I kind of think it as A, as a circle of influence and whatever's in my circle of influence, I really care about that and I make sure I have the full impact I can on those things in my circle of influence.
Speaker ABut there's always things that are outside, outside of the circle of influence.
Speaker ANow there's two ways of dealing with that.
Speaker ADo you actually expand your circle of influence and take ownership of those things that don't sit within it, inside it, so you can have an impact on and change those things or do you actually say, just outside my circle of influence, I'm not going to let it, you know, I can't, I can't change that.
Speaker AI can't impact it and therefore I should let that go.
Speaker AAnd I think that's allowed me from a mental perspective to be much more effective.
Speaker AEffective because when things are, I can't do something about anything, I don't worry about it.
Speaker AI don't let it impact on what my, I'm going to do.
Speaker AHowever, if I can see something that is impacting what's happening and I, I can't, can't control at the moment, but I can see that I could, then I might try and expand that circle of influence so I can take hold ownership of that little area and then try and try and change it.
Speaker ASo I think look at your circle of influence influence.
Speaker ADon't let the things you can't impact or can't change really get to you.
Speaker ABut if you really want to take ownership of something, just try and expand that circle of influence so you can get out and do it.
Speaker AAnd that's allowed me to, that's allowed me to be a lot more effective, I think, you know, in my whole life.
Speaker ABut, but, but it definitely works massively well for me within, within business.
Speaker BYeah, well, thank you for that because I think, I think the way you've articulated that is really clear to see and especially people within education, education, there are so many things that you can't necessarily have control over but like say, deciding what you can and then stepping away from the stuff that you can't like say to look after yourself and, and to, I think just understanding it and having that conversation with yourself has a really sort of positive impact.
Speaker BSo yeah, really, really important.
Speaker BIs there a resource you'd like to share?
Speaker BAnd this can be personal or professional, anything from a song, video, book, podcast.
Speaker BBut, but yeah, something that's happening, an impact.
Speaker AThinking about it's difficult.
Speaker ADifficult, isn't it?
Speaker AI'm not sure.
Speaker AThere is something that's, that's been there forever, but I'm a huge cricket fan and obviously Jimmy Anderson finished his career last year and he, he had a book come out and I listened to it over last year, Finding the Edge and his delivery in it is, is brilliant and it has really.
Speaker AI've listened to it three times and I have never listened to an audiobook more than once.
Speaker AIt's just, it's almost as good as his bowling action.
Speaker AHe just delivers it so well and, and he, I think he gives a lot in that, in that book, actually gives a lot of advice that just around how to be the best person that you can.
Speaker AYou know.
Speaker AI don't think he was particularly engaged in his education like, like me, which is maybe why it spoke to me particularly, but he became the greatest fastball that's lived.
Speaker AAnd I think the way that he articulates that in a very humble way about how he, how he did that, that, you know, it wasn't just, it wasn't.
Speaker AI was just the best and that's how it was.
Speaker AIt was, it was really hard work and he had a lot.
Speaker AHe's had plenty of downs as, as well as ups.
Speaker AAnd I think since reading that book, I mean, I was always a massive fan when he was playing for England, but I, I'm a fan of him as a person now and I'd recommend anyone, if they, if they wanted an audiobook to go in that and they don even really need to be cricket fans.
Speaker AI don't think it was.
Speaker AYeah, really, really, really great listen.
Speaker BYeah, brilliant, I love that.
Speaker BAnd yeah, I'm with you.
Speaker BI haven't listened to it already, so that's going to be next on my list.
Speaker ASo I appreciate it.
Speaker ADo it.
Speaker AYou won't be disappointed.
Speaker BSo obviously the acronym FIRE is really important to us here and by that we mean feedback, inspiration, resilience and empowerment.
Speaker BWhat is it that strikes you when you hear that, either individual words or sort of as a collective?
Speaker AWell, I think it's quite interesting, isn't it, because I've mentioned almost some of these within what I've been talking about today.
Speaker AYou know, feedback is absolutely key.
Speaker AHow can you know you're doing a good job of anything?
Speaker AYou know, whether this is my trustee work or whether this is in, in business, you don't listen to people.
Speaker ACommunication for me is absolute, is the king.
Speaker AAnd I think communication is what really drives relationships.
Speaker ASo I think that the feedback piece on there is, is absolutely, absolutely key to what we, we do and being in education.
Speaker AOne of the things we're always trying to do is Inspire people.
Speaker AWe want people to be inspired.
Speaker AAnd when you give them opportunities to, to access things that maybe they wouldn't, you know, especially if you're looking into private, back deprived areas, you know, where education can give extracurricular experiences to children, they will not get a home.
Speaker AAnd that hopefully inspires them.
Speaker AAnd, and the only way you make changes, the only way you make changes through education.
Speaker AEducation, people need to be educated.
Speaker AIf they're not educated, you're never going to get changed because the same things will continue to happen.
Speaker AAnd the empowerment piece in there as well, that, that's, that's what I've been talking about with the training.
Speaker AWe want to empower them, we want to empower teachers to be able to use the technology and get the most out of it, really be able to access the technology that's in their, in their classrooms.
Speaker AAnd once you've empowered people then they have got that, that resilience that you've, you've got in there as well, haven't they?
Speaker AThey've got the resilience.
Speaker ASo where they've got students been maybe a bit difficult then, then they can feel comfortable that they know how to use their technology or deliver a lesson in the way that they want to deliver that lesson.
Speaker AAnd so I, you know, I can, I can see exactly why fire is used and I think all of those are, you know, almost great values to have a conversation around, aren't they?
Speaker BAbsolutely.
Speaker BThank you so much, Ben.
Speaker BIt's been a fascinating conversation and like I said at the very beginning to have that insight from both camps as it were, from the educational ideas, what is the business in the technology side?
Speaker BI really appreciate all the wisdom and all the things that you shared with us today.
Speaker BWhere can people go and find out more about, about what you do and, and get more information?
Speaker AYeah, I mean Optima, we're www.optima.co.uk they can come on there, they can see all of our technologies and we've got the ability to be able to access any of our technology as well.
Speaker AWe, you know, the best thing with technology is you need to play with it.
Speaker ASo we obviously give everyone the access to that.
Speaker ASo come on to our website if you want to know more then you can always reach out from the website and come in to me or my team.
Speaker BFantastic.
Speaker BThank you so much indeed for sharing all those insights today.
Speaker BKeep up the great work and yeah, look forward to seeing where it goes in the future.
Speaker APleasure.
Speaker AIt's been real fun.
Speaker AThanks.
Speaker BEducation is not the filling of a pail but the lighting of a fire.