At the heart of education is connection
Connecting Through Conversation: A Playbook for Talking with Students.
Erika Bare has been an educator for over 20 years, currently serving as the Superintendent in the South Umpqua School District in Oregon. A special education teacher by training, she is passionate about supporting all students through individual supports to reach their limitless potential.
Tiffany Burns loves working with kids. In her two decades in education, she taught elementary, middle, and high school students. Tiffany has been an administrator since 2012 and an elementary school principal for the past nine years. This year, she is on a professional sabbatical, teaching university pre-service teachers, while also connecting with educators across the nation, helping to grow the Connected Communicator Movement.
Together they wrote Connecting Through Conversation: A Playbook for Talking with Students.
We can offer $50 off our new online course, using the code: CTCPODCAST
Takeaways:
- In our discussion, we explored the intricate dynamics of interpersonal relationships and their profound impact on individual well-being.
- We emphasized the significance of effective communication as a cornerstone for fostering understanding and collaboration among diverse groups.
- The episode highlighted the necessity of self-reflection and personal growth as essential components of leading a fulfilling life.
- We examined the role of resilience in overcoming adversity and the importance of maintaining a positive outlook in challenging times.
- Throughout the conversation, we underscored the value of empathy in enhancing connections and building a supportive community.
- Finally, we concluded by advocating for continuous learning and adaptability as vital traits in an ever-evolving world.
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Transcript
We believe that everyone who talks to kids at school is an educator.
Speaker ASo that includes our bus drivers, the folks who are in our cafeteria, the folks who are keeping our schools clean, the head secretary.
Speaker AAll of those folks are educators.
Speaker AI think the biggest lessons that I learned from students in special education was really around the fact that all behavior is communication.
Speaker AThey're trying to tell us something, and this is the best way they know how to communicate and really helped to teach me that we as educators have to separate out a student's behavior from who they are.
Speaker AA behavior is just a choice they made in one moment on one day.
Speaker AIt is not who they are.
Speaker AAnd they can do it differently the next time and differently the next time.
Speaker AAnd we're going to work together to build those skills.
Speaker AAnd I care about you no matter what.
Speaker AAnd she sits down with me for this writing conference, and she looks at me straight in the eyes and she says, erica, you are a writer.
Speaker AAnd this transitioned everything for me.
Speaker ABut that's the power that an educator has to really shift the trajectory of a student's educational experience and oftentimes, you know, their whole future.
Speaker BHello, my name is Mark Taylor, and welcome to the Education on Far podcast, the place for creative and inspiring learning from around the world.
Speaker BListen to teachers, parents, and mentors share how they are supporting children to live their best, authentic life and are proving to be a guiding light to us all.
Speaker BHello, Erica and Tiffany, thank you so much for joining us here on the Education on Far podcast.
Speaker BIt's really great to chat to people from the other side of the pond.
Speaker BI know that the education system in the US and the UK has a lot in common and some things which I'm sure we'll get into in terms of trying to make those work the best that we can.
Speaker BBut the common element of that, of course, is the students and the people that we're speaking about.
Speaker BAnd also great to have two people to chat to, because this conversation is much greater when we've got more people involved.
Speaker BWe often have lots of people on our live streams, but not necessarily two on the podcast often.
Speaker BSo, yeah, thanks for being here and really looking forward to this.
Speaker AAbsolutely thrilled to be here.
Speaker AThanks so much for having us.
Speaker BSo, Erica, why don't you start us off in terms of what it is that you're doing?
Speaker BConnection through conversations, that kind of whole idea of what's important, why is it important, and how did it sort of come about?
Speaker AYeah.
Speaker ASo Tiffany and I really believe that at the very heart of education is connection.
Speaker AAnd so when we started Collaborating together on this project, we really wanted to dig into what is both the art and the science to build these connected relationships so that students can learn from us.
Speaker ASo we call that connected relationships for learning.
Speaker AAnd we really wanted to provide something for very busy educators, because I have not met an educator that isn't super, super busy doing the important work.
Speaker ASo we wanted it to be a really simple playbook where folks could get just a little bit of theory and then the step by step, here's how we actually have these conversations with kids.
Speaker AThese are the different moves that we can make to respond when maybe their behavior isn't what we're hoping for at school.
Speaker AAnd here's some different tips and tricks to respond to.
Speaker ABring the student around to where we want them to be and really using and leveraging those strong connections so that we can be happy at work and the students are learning and thriving as well.
Speaker BAnd I think, for me, understanding that this is a relationship, isn't it?
Speaker BYou know, there are teachers and there are pupils, but actually we're learning together.
Speaker BWe're in an environment together where we actually want to create the, like, say, the best relationships, the best situation where the students feel like they can actually get the most out of their learning, the most out of their education.
Speaker BAnd I think when there's a real conversation going on with respect to the different sort of dynamics that that's going to be, it's gonna.
Speaker BIt's gonna make a big difference.
Speaker BSo why don't you tell me, Tiffany, what was it like in terms of being able to think about this, you know, set it up as an.
Speaker BAs an organization, so to speak.
Speaker BBut then actually, oh, we're actually going to put this down on paper and actually create it into a book.
Speaker CYeah, well, it was a long time coming, I would say, that process.
Speaker CEric and I met.
Speaker CWe've both been in education for over 20 years.
Speaker CWe met in our admin program together about 14 years ago.
Speaker CAnd during that, we realized we just spent a lot of time doing writing, and it was just a phenomenal program.
Speaker CAnd during that, we realized that we really enjoyed writing together.
Speaker CAnd so then we said, well, someday we'll write a book together.
Speaker CAnd then fast forward 12 years, and we did.
Speaker CAnd really the idea behind writing this book is just like Erica said, how do we really find that connection with our students?
Speaker CAnd how do we really build that?
Speaker CSo part of what we really thought about, we've both been school administrators for 13 years, and we really were thinking of, what are some of those tips and tricks and Things that we're finding ourselves really frequently coaching staff on of how to really build those connection with students.
Speaker CSo those ideas around how to avoid power struggle, how to really think about eye contact, how to position your body in a way that's going to build the best type of communication and connection, and how do we communicate and talk with kids in a way that's going to really help create these kind of trusted environments?
Speaker CAnd what we realized is that that doesn't happen by accident.
Speaker CIt turns out that we have to be really, really intentional.
Speaker CAnd we talk a lot about there's.
Speaker CThere's an art and a science to teaching.
Speaker CAnd if you are someone who's really good at building relationships with students, then you kind of just do it.
Speaker CYou know what to do.
Speaker CYou show up and you just interact.
Speaker CAnd then if you're trying to explain that to someone, that's a tricky thing to do.
Speaker CAdditionally, if we have students that we meet who are, you know, who challenge us in different ways or who we don't really have that easy connection with, what do we do in those situations?
Speaker CAnd so Eric and I really got.
Speaker CWe kind of got nerdy and really looking at what's the science behind that and why does this work?
Speaker CAnd then how can I give someone step by step directions to really build that connection?
Speaker BSo I guess that's the key, isn't it?
Speaker BBecause I guess either end of that spectrum that you said, you know, I'm completely natural, I just do it.
Speaker BAnd then how does that work in terms of practicalness?
Speaker BIf I was going to be explaining it as people who like to say, suddenly find themselves where they're not able to connect and so.
Speaker BAnd you might be anywhere in between.
Speaker BSo I guess the idea of a playbook, and is it that you can kind of, you have to read it sort of COVID to cover to find the whole solution with all the research, like you said, or is it more that you can dip in and out of it and come up with tricks and ideas and things that are going to help?
Speaker BSo, yeah, Erica, tell us about that.
Speaker AYeah, so we were really intentional to build it as a playbook.
Speaker ASo we love it when people read it cover to cover.
Speaker AYou'll get all of the great information in that way, but you can also go and look down and say, ooh, I really want to understand how to use, acknowledge, validate, coach.
Speaker ASo I'm going to go straight to that section.
Speaker AOr maybe you read it cover to cover.
Speaker AAnd now you're supporting a student who is denying the behavior.
Speaker AAnd you remember there was a section in there about when a student denies and so you can jump straight to that section.
Speaker ASo we really wrote it in such a way that you can read it from COVID to cover or you can just scan the table of contents, find the exact tool that you need and jump right there.
Speaker ASo we really meant mean for it to be that resource that you pull off your bookshelf again and again.
Speaker AIt's a very quick read.
Speaker AFolks tell us that they get through it in an afternoon on a Saturday and it's a really easy, quick to get through, but then something that folks go back to again and again.
Speaker BAnd I think the time management thing is important, isn't it?
Speaker BI mean teachers are so time poor so often, but to kind of one know that you can fit it in with your schedule generally, but also that you're going to get something out of it which is in the short term, let alone the long term, is going to really help you as you sort of go forward from there.
Speaker BTiffany, I'm interested because I know specifically you've had the opportunity and the chance to teach across different age groups and different types of schools.
Speaker BHow does that work in terms of how you would adapt the things that you're talking about in the book?
Speaker BOr is it the same, just a different inflection based on the age of the children?
Speaker CYeah, what we found is that the strategies are surprisingly similar all across the age groups and even into talking and working with adults.
Speaker CIt's just the language is going to shift slightly.
Speaker CSo when we're talking to younger students, we're going to use more age appropriate words for them or we're going to use different ways in which we communicate.
Speaker CBut the strategies themselves we found are really, really the same.
Speaker CAnd what Eric and I really dug into again with looking at what makes a strong relationship.
Speaker CAnd we say a lot, you know, if you've been in education for five minutes, you hear that relationships are important.
Speaker CSo you know that like we hear that all the time and yet we haven't really spent a lot of time talking about what makes a really strong relationship.
Speaker CAnd so we've looked at there's three real components that we believe are necessary for a strong relations or we call it a connected relationship for learning.
Speaker CAnd that's listening, dignity and trust.
Speaker CAnd that transcends all ages that, you know, we're talking about that when we're communicating with adults.
Speaker CBasically anybody that's verbal, well, even non verbal, I guess, absolutely.
Speaker CBut just, you know, yeah, the strategies really are the same.
Speaker CWe, in our book, we use A number of different examples to say, here's what this looks like for younger students, here's how you would say this for older students to help with that translation.
Speaker CBut yeah, it's pretty much the same.
Speaker BAnd I guess the thing is as well, isn't it, it depends on where you are in the world, let alone even in your state from a US Example, because the, the dialects are slightly different, the kind of, the culture slightly different.
Speaker BAnd so how you're going to do that, you're going to use those skill, key skills, I guess, that you have as an individual and your sort of natural relationship then with like say that kind of pointed understanding of, of what you're trying to do and then, and then why you're, why you're trying to do it.
Speaker BTake us into this sort of sense of what it is that you then went to the next stage in terms of then having a course as well.
Speaker BDoes it relate to the book?
Speaker BIs it separate from the book and how does that work?
Speaker BSo, Erica, why don't you take us into that one?
Speaker AYeah, so as we were, you know, we travel all over talking about the important work that we share in the book.
Speaker AAnd what we would often hear, usually from school administrators is I want every single person in my school to get this information.
Speaker AAnd we were intentional about writing this book for everybody who talks to kids at school.
Speaker AWe believe that everyone who talks to kids at school is an educator.
Speaker ASo that includes our bus drivers, the folks who are in our cafeteria, the folks who are keeping our schools clean, the head secretary, all of those folks are educators.
Speaker AAnd it's very challenging to be able to gather all educators in a space for a period of time to go and do professional development together.
Speaker ASo they were asking us, is there a way that you could do this in short little snippets via video so that everyone could participate, Everyone could get the information in a way that could be broken up a little bit more distinctly, especially for those folks who they couldn't capture in a staff meeting or for a professional development day.
Speaker ASo we did that.
Speaker AWe went ahead and developed a course and it's a series of short videos.
Speaker AThey're, you know, five to 10 minutes long and you can go through them self paced.
Speaker AThere's a guide.
Speaker AWe really encourage schools to do it together.
Speaker ASo you could come together in a staff meeting and go through that guide, or you could work through that independently, either way.
Speaker ABut it's, it is the same content from the book, but it's explained from us with different examples and some digging in A little bit more to what it actually looks like and sounds like, because.
Speaker ABecause we're able to talk a little bit more clearly in the video.
Speaker ASo, yeah, it's a.
Speaker AIt's a great resource for schools.
Speaker BFantastic.
Speaker BAnd, Tiffany, take me into the difference between writing the book when you're sort of talking about these sort of more long form.
Speaker BAnd obviously, like I said, you had the passion and the connection between the two of you to be able to do that different than sticking the camera on and being able to do it in a different way.
Speaker BSo take me through that process.
Speaker BWas it natural?
Speaker BWas it something you enjoyed?
Speaker BWas it something you had to work on?
Speaker BHow was that?
Speaker BIt sounds like there's a story there already.
Speaker CNo, it was not natural.
Speaker CPerfectly honest.
Speaker CNo, it wasn't.
Speaker CYou know, we were really comfortable.
Speaker CWe do professional development all this time, so we travel all around the country and we work with schools, we work with districts, we do, you know, webinars there.
Speaker CWe're doing that, getting up in front of people and talking a lot.
Speaker CAnd so that part is really comfortable.
Speaker CDoing that professional development and having that connection with the people in the audience is so helpful.
Speaker CWe're teachers, you know, so.
Speaker CSo that is.
Speaker CThat is something that I think comes naturally to us.
Speaker CGetting on a screen, recording videos is.
Speaker CI will just speak for myself.
Speaker CNot something that I was incredibly comfortable with.
Speaker CBut once we started doing it, it was just like, okay, I'm just gonna pretend that there's a big audience.
Speaker CAnd it.
Speaker CAt the very beginning, actually, the.
Speaker CThe folks who were recording us, they're just awesome.
Speaker CActually, it's my cousin's company.
Speaker CShe lives in Chicago.
Speaker CThey were turning their videos off while we were talking, and we were like, you've got to turn those videos on.
Speaker CWe need to see you laughing.
Speaker CLike you need to nod.
Speaker CWe can't just do this talking to ourselves.
Speaker CSo that made it a lot easier.
Speaker CAnd, you know, I think we.
Speaker CWe warmed up a little at the beginning, and then we got a lot more comfortable.
Speaker BI love that.
Speaker BAnd it's.
Speaker BIt's interesting.
Speaker BI mean, even this podcast, it started back in 2016.
Speaker BIt was literally me and Skype and a call recorder.
Speaker BSo the only video that was to begin with was literally just to say hello and kind of wave at the beginning.
Speaker BAnd then the bandwidth wasn't enough, so you'd have to then turn it off.
Speaker BYou know, Fast forward nearly 10 years and the world's a different place.
Speaker BBut like I say, it's something you grow into and something you get easier.
Speaker BEasier.
Speaker BBut I think also like you say, if it's your passion, if it's your content, you're used to delivering something in the other way, knowing that what you're delivering is going to help people kind of take some of that sort of negativity away, I think, doesn't it?
Speaker BAnd you can sort of push through and.
Speaker BAnd you start to find your.
Speaker BFind your feet as you do it.
Speaker BErica, why don't you talk to us a little bit about your professional background?
Speaker BWhere did all this sort of insight and passion come from, from your standpoint?
Speaker AYeah.
Speaker ASo I started as a special education teacher.
Speaker ASo I supported students with various exceptionalities and worked with the middle school, and it was an awesome age group.
Speaker AOne of my favorite jobs of all time.
Speaker ABut every time I'm in a job, it's my favorite.
Speaker ABut I really, really enjoyed supporting students in special education.
Speaker AAnd so that's really where I started.
Speaker ASpent all of my teaching career supporting students who had various challenges in school and ended up doing a couple of different things.
Speaker ASupporting students all the way K through transition age, so preschool, all the way through age 21, and enjoyed every minute of it, and then transitioned into administration.
Speaker AI was a high school assistant principal and then principal, and then spent a wonderful minute as an elementary principal, which I absolutely loved.
Speaker AAnd then assistant superintendent, oversaw student services, counseling, behavioral health, and now this.
Speaker AI am the superintendent of a lovely district over here in Oregon.
Speaker AYeah.
Speaker ASo that's the mini version.
Speaker BFantastic.
Speaker BAnd just take me into that kind of like, say, having to work with different types of students, because I guess, you know, you're here talking about how you make those connections through the book and everything, but that changes depending on who you're speaking to, as we said, in sort of general terms.
Speaker BBut can you talk us through sort of specifically that for children that have those sort of special or educational needs?
Speaker AYeah.
Speaker AYou know, I think Tiffany said in the very beginning, for those of us for whom relationships come really naturally, we just kind of do it.
Speaker AAnd yet every student teaches us something different.
Speaker AAnd so when I'm supporting students who have various exceptionalities, the way you're going to approach that relationship, the way that you're going to approach the words that I'm choosing and the physical stance that I'm choosing, and the approach that I'm going to take is going to depend based on what I'm learning and the feedback I'm getting from that student.
Speaker AAnd so I connect very easily with kids, but there have been kids that have been harder than others.
Speaker ARight.
Speaker AAnd so being able to dig into.
Speaker AOkay, what is the specific piece that is missing?
Speaker ABecause, again, those three components transcend.
Speaker AIt doesn't matter what human you're talking to.
Speaker AThere needs to be the ability to listen well, a foundation of trust, and then everyone needs to be treated with dignity.
Speaker AI think the biggest lessons that I learned from students in special education was really around the fact that all behavior is communication.
Speaker AThey're trying to tell us something, and this is the best way they know how to communicate.
Speaker AAnd really helped to teach me that we as educators have to separate out a student's behavior from who they are.
Speaker AA student's behavior is what they did.
Speaker AIt's not who they are.
Speaker AAnd so separating that out for us as educators so that we can maybe take it a little bit less personally.
Speaker AWe know we're not supposed to take student behavior personally, but we are people, and that is hard.
Speaker AAnd it also is such a more hopeful place to be.
Speaker AWe are teachers.
Speaker AIf they're just trying to communicate with us and we can teach them the skills to communicate with us differently, that's very helpful.
Speaker APlace to be, then we have a place we can go.
Speaker AWe're going to be able to get the student where they want to be and where we want them to go.
Speaker AIt's even more critical for the student.
Speaker AAnd so when I was supporting all students, but in particular those students who were in special education, helping them see that a behavior is just a choice they made in one moment on one day, it is not who they are, and they can do it differently the next time and differently the next time.
Speaker AAnd we're going to work together to build those skills.
Speaker AAnd I care about you no matter what, and then really being able to dig into that and help them see that they are, you know, a wonderful person, and we're gonna be able to figure this out and work together through it, that allows them to get out of kind of a place of shame or a place where they just see themselves as, you know, I'm a bad kid, so I'm gonna do bad things and really shift that mindset.
Speaker ASo those pieces around behavior were really the biggest learning that I got supporting those students.
Speaker AAnd again, the basic foundation has transcended, transcended from when I was, you know, 22, starting out in the classroom, you need to be able to listen well.
Speaker AYou need to have a foundation of trust, and you need to treat everyone with dignity.
Speaker ASo really digging into the step by steps, what does that look like?
Speaker AHow do I do that in a way that that works for kids?
Speaker ASo, yeah, learned a tremendous lesson.
Speaker AI Still consider myself a special educator.
Speaker BI love that because it makes so much sense.
Speaker BAnd I think, you know, the heart of what we're talking about here is relationships and environment in terms of helping everybody.
Speaker BAnd I think that continual convers about the fact this is about me and you, not about this behavior, it's not just about this moment, it's bigger than that I think is really, really special.
Speaker BAnd the thing that just struck me, I don't know why it came into my mind like that, was this sense of having an island.
Speaker BAnd, and you kind of mentioned about the key foundations.
Speaker BThe component of what you're trying to get across is the same for everybody.
Speaker BIt's almost like as an educator you can retreat onto that island, know what it is that you're about while you're doing it, and then you can reach out, I don't know, boat or wherever.
Speaker BIt's the next child that you're meeting, the next place that you're going.
Speaker BBut you can always come back and get that sense of no, what I'm trying to do, I might need to look in different ways, have a different conversation, do it in a different way.
Speaker BBut I know that at the heart of what I'm doing is sort of almost like a safe place for me or a place that I know is going to be helpful and supportive.
Speaker BYeah.
Speaker BSo thanks for sharing that.
Speaker BIt's really, really fascinating.
Speaker BTiffany, take us in, into your, your experience in sort of that journey through.
Speaker CSo I've been in education for over 20 years.
Speaker CI taught elementary, middle school, high school.
Speaker CI'm now teaching university.
Speaker CI've worked in Oregon, which I, where I live now, Alaska and then also Mexico.
Speaker CI've taught in public, private, bilingual, homeschool.
Speaker CI'm forgetting some, all kinds of different settings.
Speaker CAnd then I've been a school administrator.
Speaker CI started as a school administrator in 2012 and I worked as a K8 principal, a middle school assistant principal.
Speaker CAnd then I was the principal of a wonderful elementary school for nine years.
Speaker CAnd then this year I took a professional sabbatical.
Speaker CErica and I, like I said, we wrote the book and we've been traveling all over and it turns out it's really hard to be a principal remotely.
Speaker CSo I took a sabbatical this year and I'm teaching pre service teachers at the university here in Oregon, in Southern Oregon.
Speaker CAnd it is, oh, I just adore it.
Speaker CIt's just so fun.
Speaker CAnd like Erica said, you know, every job she's had is her favorite.
Speaker CWell, every grade I teach, that's my favorite.
Speaker CAnd My husband will laugh because he's like, I thought ninth grade was your favorite.
Speaker CAnd I'm like, I don't know, like seventh grade's pretty fantastic.
Speaker CSo it doesn't, you know, and right now that's how I'm feeling about university.
Speaker CI knew I'd like it, I didn't know how much.
Speaker CI just absolutely love it.
Speaker CI just, I really love working with students.
Speaker CI love kids.
Speaker CI think they're the coolest people on the planet.
Speaker CThey just light me up.
Speaker CAnd it turns out I really enjoy supporting the grown ups and the educators who support kids.
Speaker CSo they're just, you know, educators are my people.
Speaker BAnd I think as well, like you say, that ability over experience in time makes a difference, doesn't it?
Speaker BBecause when you're first out, there's a certain way of being and the experience that you're gaining and trying to sort of gain for yourself to be able to share with the children.
Speaker BBut then like say 20 years, years or so in, I think that sense of wanting to give back and sharing with other educators who are just starting out or less experienced becomes a really, a really important thing.
Speaker BAnd I can certainly identify with that.
Speaker BAnd the other thing that really struck me was like you said about having your favorite age group, I'm, I'm a musician, so I get to perform all over the place.
Speaker BBut I also teach in a couple of schools, drums and percussion, which is my speciality.
Speaker BBut I teach across all ages, so some of them as young as sort of six or seven, all the way up through to sort of 18.
Speaker BAnd so I get to sort of do those different age groups on like kind of a weekly basis.
Speaker BAnd like I say, some weeks it's that kind of, you really get something out of some, someone who's really young because there's something about what they said that kind of really sort of hits you in a way that you can't quite explain.
Speaker BAnd then the next week it might be someone who's older because there's a certain older relationship and conversation that you had that hits you.
Speaker BSo to be able to sort of have that on a weekly basis I find fascinating.
Speaker BBut I can really identify with like you say whatever you're doing in that moment is often the thing that kind of sort of you sort of take to heart in a way that sort of may be harder to explain to someone like say, who's got a more traditional job working with the same people all the time.
Speaker BSo let's talk about your sort of own personal experiences from when you were younger.
Speaker BIs There a teacher, Is there an education experience that you found supportive?
Speaker BAnd also maybe did that tie in in any way to sort of how you became a teacher and what you've been sort of providing recently?
Speaker BSo, Erica, why don't you take us in to that one?
Speaker ASure.
Speaker ASo, you know, when you ask that question, the first name that comes up for me is my third grade teacher.
Speaker AHer name was Mrs. Papke.
Speaker AAnd we talk a lot about the fact that the words of an educator can stay with a student for the rest of their life.
Speaker AAnd that's really what happened for me in third grade.
Speaker AI was, and still am.
Speaker AI really struggle with spelling.
Speaker ASpelling is something that is really, really hard for me.
Speaker AAnd back when, back in this time in school in the US There was like, a spelling test every Friday.
Speaker AAnd that's really how you judged whether or not you were a good writer was whether or not you could do the spelling test and then your penmanship.
Speaker AThat was another important judge.
Speaker AAnd I have very poor penmanship.
Speaker ASo spelling and penmanship both struggles for me.
Speaker AAnd so by the time I got to third grade, I really didn't believe I was a very good writer.
Speaker AI was kind of like, I can't write.
Speaker AThat's too hard for me.
Speaker AI'm not good at.
Speaker AAnd Mrs. Papke had us working on this.
Speaker AShe was having us write, like, a whole story.
Speaker AWe were writing a whole book, and we were going to publish it, and it was this huge deal.
Speaker AAnd in my head, I'm like, this is.
Speaker AI'm not going to be able to do this.
Speaker AThis is too hard.
Speaker AI'm not a good writer.
Speaker ARight.
Speaker AAnd so I didn't think I could do it, but I dug in anyway, and I'm struggling away with it.
Speaker AAnd she sits down with me for this writing conference, and she looks at me straight in the eyes, and she says, erica, you are a writer.
Speaker AAnd this transitioned everything for me from that moment forward.
Speaker AI'm like, oh, I can write.
Speaker AI can't spell very well.
Speaker APenmanship is hard.
Speaker ABut thank goodness, computers came quickly after that.
Speaker AAnd so I was able to really see myself different.
Speaker ALee is a learner, really dug in, Started like, that's where my passion became, grew.
Speaker AAnd so I started reading a ton, writing a ton.
Speaker AAnd of course, now I'm a published author.
Speaker AAnd I still look back on that and see it as a pivotal moment in my education and kind of where I transitioned and just how critical the words of an educator can be.
Speaker AAnd here's the truth.
Speaker AIt is likely she said that to Every student she talked to.
Speaker ARight.
Speaker AYou know, and she doesn't remember.
Speaker AShe doesn't remember sitting down with me and saying that I was a writer.
Speaker ABut that's the power that an educator has to really shift the trajectory of a student's educational experience and oftentimes, you know, their whole future.
Speaker ASo super grateful to her.
Speaker AShe's a phenomenal teacher.
Speaker AAnd think about her often.
Speaker BI love that.
Speaker BAnd like you say, it's about.
Speaker BI think sometimes you can be paralyzed by these things because I certainly had that sense of I need to say the right thing to the right people at the right time.
Speaker BBut like you say, I think generally as an educator, you know, the overall.
Speaker BThe overarching kind of things which you want to say to every child.
Speaker BBut I think also there's something about.
Speaker BI'm just going to say this now because it feels right to me with my professional hat on, with my personal hat on, with, like you say, the foundations of everything that we're sort of talking about today.
Speaker BAnd I think if you sort of sit back and you take that in.
Speaker BIn the best possible way, you're going to say the right thing to the right child anyway, because they're.
Speaker BWhatever it is that you say is going to hit home in a really.
Speaker BIn a really positive way.
Speaker BAnd I think.
Speaker BI think being a bit laissez faire about it, but with that kind of professional frontage, I think is probably a really key thing.
Speaker BTiffany, is there a piece of advice that you've been given which has been impactful or even a piece of advice you might give your younger self now?
Speaker BAnd I do sl.
Speaker BSlightly caveat this with the fact that I know that a lot of us when we were younger wouldn't necessarily have taken that advice on board, but I still think it's important that we would have heard it or at least sort of taken it.
Speaker CWell, it's funny you say that, because it was advice that I got that I didn't take on board, and it was the advice that I would give to myself now.
Speaker CSo it was when I very first started teaching, you know, and we've all been talking about this, how much we care about kids and how dedicated we are and how we want to really, you know, think about ways to really build that connection.
Speaker CAnd so when I very first started teaching, that was all I thought about.
Speaker CYou know, I was married, but I wasn't a mom yet.
Speaker CSo so much of my life could just be dedicated to teaching and to my career and I spent in my classroom and my kids, really.
Speaker CAnd so I mean, I spent an incredible amount of time planning and thinking about students and really just.
Speaker CI mean, and it was so much time, super late nights on weekends.
Speaker CAnd my partner teacher said to me, you know, Tiffany, this is a job that you can work 24 hours a day, seven days a week, and still not be done.
Speaker CSo you have to decide when you're going to be done because you just won't be done.
Speaker CAnd it was a really lovely thing for her to say to me.
Speaker CAnd I didn't listen.
Speaker CAnd, you know, I went a couple.
Speaker CI just was like, I don't know how to make that work.
Speaker CAnd.
Speaker CAnd then a couple years in, it was like, oh, that was really, really excellent advice.
Speaker CAnd the way that I had to think about it, personally, for me, because I really believe teachers are helpers.
Speaker CWe're fixers, we're problem solvers, we just want to make things better.
Speaker CAnd so for me, I had to think about it, not necessarily in terms of me.
Speaker CI had to think about it for my students, like my students deserve a Mrs. Burns or Ms. Tiffany that has been rested, you know, that.
Speaker CThat has spent time doing other things that I enjoy.
Speaker CI have another.
Speaker CI have a large, full life outside of.
Speaker COf only teaching.
Speaker CAnd I think that, you know, that would have been really helpful for me to hear earlier.
Speaker CIt's something that I work really intentionally on now.
Speaker CAnd, you know, Eric and I have a whole chapter in the book that we talk about this idea that emotions are contagious.
Speaker CAnd it's this idea that we all have mirror neurons, and those mirror neurons turn on and match when we see someone else having an emotional experience and they show up in our own bodies.
Speaker CAnd what we know is that we are less susceptible to picking up other people's emotions when we in fact, are rested and are taking good care of ourselves.
Speaker CAnd when we are able to just really have that.
Speaker CAnd we hear it a lot, this idea of work life balance.
Speaker CI don't know, we hear it a lot here in the States.
Speaker CThis idea of work life balance.
Speaker CAnd it's such a buzzword.
Speaker CAnd also it's really important that we, that we really spend the time like calendar.
Speaker CI mean, I. I schedule and calendar out family time, I schedule and calendar out exercise.
Speaker CYou know, just things that are also important to me.
Speaker CSo I make sure to do it.
Speaker BI think it really is important, like you said.
Speaker BAnd I think certainly for me, having children was the first thing that really kind of got that, because it's like I've got this person here that really needs looking after.
Speaker BSo I have to be in position to be able to do that.
Speaker BSo therefore, immediately, like you say, the working 24,7 has to stop because there's something else that goes on.
Speaker BAnd then like you say, you also get to the stage where how you are and are able to cope with that because we know young children are quite hard to keep on top of from a tiredness point of view and emotional points of view, let alone working as well.
Speaker BAnd, and I like what you said there about sort of the, the work life balance.
Speaker BI mean, I think for me sometimes, because I've got a multifaceted career in terms of performing and teaching and of podcasting and that kind of thing is that it's also that idea of a work life sort of harmony because it also goes in sprints sometimes.
Speaker BYou know, sometimes it's going to be busy.
Speaker BThere's a concert coming up, there's a lot of planning going on, there's a lot of activity.
Speaker BBut I know post that I like to say I'm going to calendar, I'm going to schedule something in which gives me that time to sort of relax and ebb and flow.
Speaker BSo I try not to make it too big a deal if it doesn't feel like it's in harmony now because I know over the course of the week, month, year or whatever it happens to be, you can kind of sort of pull that in.
Speaker BAnd Erica, what's your sort of experience of that as well?
Speaker AYeah, no, I, Tiffany said it really well.
Speaker AI think about it as work life flow, you know, because there are just like you said, there are times that, that have to be busy in, in the States where I am, May and August are the busiest times to be a school administrator.
Speaker AAnd so that's where I am right now.
Speaker AAnd so recognizing that and planning for that and communicating with my family around that and then making sure that I have really chunked some solid time to take care of myself and also protecting those daily routines that are critical for my own emotional kind of regulation, making sure that I am doing what I do every morning no matter how busy.
Speaker AI shouldn't have anything scheduled at 5:30 in the morning.
Speaker ASo making sure that I'm really sticking to those routines that are going to help set me up and recognizing that my job is what I do and I'm passionate about it and I care about it and I give it my absolute all while I'm there, and then knowing that my family deserves the same thing.
Speaker AAnd so again, it's just a matter of flow and being aware of it and keeping track.
Speaker BAnd we also talk about a resource which has had an impact and today we're going to specifically talk about the resources which, which you've created.
Speaker BSo Tiffany, why don't you take us into the book itself, make sure everyone knows the name of it, where they can find it and the course.
Speaker BAnd I know you've got a, an offer for people listening as well.
Speaker CYeah, absolutely.
Speaker CSo our book is called Connecting through Conversation, A playbook for talking with students.
Speaker CAnd like Erica mentioned earlier, it's a short, quick read, it's conversational, it's filled with stories of real life experience.
Speaker CThe names have been changed, but all the stories are pretty accurate and things that educators will really note.
Speaker CWhat we hear all the time is people are like, you get education, you know exactly what we're dealing with.
Speaker CAnd we're like, yes, we do.
Speaker CThat was why we wrote it.
Speaker CAnd so it's just filled with all kinds of practical strategies.
Speaker CThere's sentence stem, there's sample scripts, there's all kinds of step by step.
Speaker CHere's exactly how you do this.
Speaker CWe like to think of it as, you know, a playbook of back pocket strategies that you're just like, oh yep, I'm going to use that right away.
Speaker CAnd some of it are really just easy little tweaks about, you know, thinking about how you position your body so that it's not, you know, intimidating to a student.
Speaker CI mean, just so many little things that we can tweak and then other things.
Speaker CSome pretty big strategies that are like here, try this when you're really trying to help de escalate a student that's really having a hard time, try these four different strategies and see what works.
Speaker CSo we've got that in the book and like Erica said, we really like that to be a reference for folks.
Speaker CSo we have a very clearly laid out table of contents.
Speaker CSo yes, you can read it cover to cover, but also you can just flip to that table of contents, find the section that you're looking for and go right back back to it.
Speaker CWe've had people come up to us with their book, really, you know, beat up with, you know, different stickies and post it notes and folded down corners of like oh yeah, I actually using this in my back pocket so I'm thankful it fits there.
Speaker CWe also have like Erica mentioned before our, our online course that folks can find on our website.
Speaker CAnd for your listeners, Mark, we're offering a $50 off discount code.
Speaker CSo if they just type in CTC podcast.
Speaker CAnd I know you said that will all be in the show notes.
Speaker CThey can find that.
Speaker COh, but that's on our website.
Speaker CSorry, www.connectingthrough conversation.com and our website has, we do a blog monthly.
Speaker CWe have all kinds of free resources and downloads for folks.
Speaker CWe're just always trying to share information.
Speaker CSo we're, we're on Facebook and all that, we're on all the social media, but really just trying to give information to educators.
Speaker CIt's not an easy job and it's not a job that you can just go into and be good at all the time.
Speaker CAnd students are changing and we're changing and society is changing.
Speaker CAnd so we have to figure out ways to adapt and cope and navigate that.
Speaker CAnd really all the while still holding that idea that at the very heart of education is connection.
Speaker CAnd so we just want to provide folks with.
Speaker CHere are all these strategies that you can use to build connection.
Speaker CEric and I are on a mission.
Speaker CWe want to ensure that every single student in every single school feels cared for, loved, and a deep sense of belonging so they're ready to learn.
Speaker CAnd we really think that these strategies help that.
Speaker BI think it's amazing.
Speaker BAnd it really sort of speaks to me because this podcast started originally because I was going around lots of schools doing music workshops and I was always seeing at least one teacher in a staff room banging her head against a brick wall, saying, I got into this to make a difference and I'm form filling, checkboxing all the things.
Speaker BAnd, and I was just thinking, ah, but I've just been in this school where this amazing thing was happening or this organization was providing something.
Speaker BAnd this, you know, this is exactly what we're doing today is the fact that, you know, having somewhere where people can go and hang out with other people, learn some stuff in their own way, feel like they're connected through the conversations in whichever way that happens to be.
Speaker BAnd so this is why, this is a fascinating conversation and why I love that people are doing it.
Speaker BAnd you can find your tribe and your people that are going to be supportive for you.
Speaker BSo even if you, whether you're feeling isolated in your educational institution or not, there's always more people who are like minded that can help you.
Speaker BAnd I think that's always a really fascinating thing.
Speaker BNow obviously, as we sort of wrap up here, the acronym FIRE is important to us in terms of feedback, inspiration, resilience and empowerment.
Speaker BI'll give you both the opportunity to respond.
Speaker BAnd Erica, you can go first.
Speaker BBut what is it that first strikes you?
Speaker BAnd it can be one word.
Speaker BIt can be a combination or just to the overall feeling.